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Application of LLM Agents in Recruitment: A Novel Framework for Resume Screening

Gan, Chengguang, Zhang, Qinghao, Mori, Tatsunori

arXiv.org Artificial Intelligence

The automation of resume screening is a crucial aspect of the recruitment process in organizations. Automated resume screening systems often encompass a range of natural language processing (NLP) tasks. The advent of Large Language Models (LLMs) has notably enhanced the efficacy of these systems, showcasing their robust generalization abilities across diverse language-related tasks. Accompanying these developments are various agents based on LLMs, which facilitate their application in practical scenarios. This paper introduces a novel LLM-based agent framework for resume screening, aimed at enhancing efficiency and time management in recruitment processes. Our framework is distinct in its ability to efficiently summarize and grade each resume from a large dataset. Moreover, it utilizes LLM agents for decision-making, determining which candidates receive job offers, or which ones to bring in for interviews. To evaluate our framework, we constructed a dataset from actual resumes and conducted simulate a resume screening process. Subsequently, the outcomes of the simulation experiment were compared and subjected to detailed analysis. The results demonstrate that our automated resume screening framework is 11 times faster than traditional manual methods. Furthermore, by fine-tuning the LLMs, we observed a significant improvement in the F1 score, reaching 87.73\%, during the resume sentence classification phase. In the resume summarization and grading phase, our fine-tuned model surpassed the baseline performance of the GPT-3.5 model. Analysis of the decision-making efficacy of the LLM agents in the final offer stage further underscores the potential of LLM agents in transforming resume screening processes.


What Does ChatGPT Really Mean For Your Job?

#artificialintelligence

Every now and then, a new application comes along that gets everyone excited (and perhaps a little scared) about the possibilities of artificial intelligence (AI). Right now, the app of the moment is undoubtedly ChatGPT – the conversational AI interface built on the GPT-3 large language model. More so than anything that has come before it, ChatGPT is capable of producing just about any kind of text or written output to a quality that – very nearly – appears as if it was written by a human. What Does ChatGPT Really Mean For Your Job? Every time AI hits the headlines, it prompts discussions about whether it's going to put humans out of work. The World Economic Forum, however, has stated that while some jobs may become redundant, people won't.


The 7 Best Examples Of How ChatGPT Can Be Used In Human Resources (HR)

#artificialintelligence

Human Resources (HR) departments play a critical role in managing an organization's most valuable asset -- its people. From recruiting new talent to managing employee benefits and compensation, HR teams are responsible for ensuring a company's workforce is engaged, productive, and motivated. HR departments can now leverage AI tools like ChatGPT to streamline their processes and achieve greater efficiency. ChatGPT can be a powerful tool for HR professionals in a variety of ways, including automating repetitive tasks, providing real-time support to employees, and enhancing the overall employee experience. Let's dive into some specific use cases for ChatGPT in human resources and talk about the benefits these types of language models can bring to HR departments and organizations as a whole.


ChatGPT Won't Revolutionize Recruiting Anytime Soon - RecruitingDaily

#artificialintelligence

When the artificial intelligence research lab OpenAI made ChatGPT publicly available last November, it immediately became a global sensation. The platform's ability to provide creative and seemingly organic answers to a vast array of questions has captivated millions of users and raised questions about the implications of the technology for a wide range of industries – particularly those that employ knowledge workers. And, recruiting is no exception – from creating interview questions and job ad templates to following up with candidates, ChatGPT has many potential applications in the field. However, it would be a mistake to treat the technology as a silver bullet. ChatGPT is undeniably impressive as a dynamic language model, but it also has a habit of getting basic questions wrong, providing nonsensical interpretations, and presenting these mistakes in a convincing way to users who aren't familiar with the subject matter at all.


The Most Disruptive Technologies in HR Today

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In "Making HR Tech Easy," work tech expert Tim Sackett, SHRM-SCP, makes complex HR technology understandable for all HR professionals, because having a high competency in HR technology is critical to moving your HR career forward. On March 7-8, I'll be in San Francisco attending and speaking at the SHRMTech 2023 conference. I'll be discussing the most disruptive technologies impacting all functions of HR today and in the near future. HR technology is one of the most desired HR leadership skills organizations are looking for today. Yet what I find in most HR leaders I speak with is it's their biggest weakness by a mile.


Human-Centred Artificial Intelligence for Human Resources: A Toolkit for HR Professionals

#artificialintelligence

Organizations are increasingly exploring opportunities to use artificial intelligence (AI) to manage talent more effectively, fairly, and efficiently. However, the use of AI in Human Resources (HR) has come under scrutiny because of multiple concerns, such as data privacy and bias. Further, since over 250 different commercial AI-based HR tools exist, this landscape can be challenging to navigate. This newly released 59-page toolkit developed in collaboration with a community of over 50 experts provides ideas to promote the responsible use of AI-based tools in HR. This resource contains an overview of AI in HR, how AI works, and critical considerations for the responsible adoption and monitoring of AI systems. It includes two editable checklists and questionnaires to guide the evaluation and implementation of HR-based AI platforms.


How AI is Transforming the Future of HR – Research Snipers

#artificialintelligence

As artificial intelligence (AI) continues to evolve and become more sophisticated, it is changing the way businesses operate across all industries. One area where AI is making a particularly significant impact is human resources (HR). In this blog post, we will explore how AI is transforming the future of HR. We will also discuss some of the benefits businesses can expect to experience as a result. Before we dive into how AI is changing HR, let's first take a step back and define what artificial intelligence is.


the-de-humanizing-effect-of-ai-hiring

#artificialintelligence

The hesitation previously expressed is that algorithms can be discriminatory, cementing in past biases in an organization's hiring patterns and excluding the possibility for new approaches and greater diversity in types of recruits. This is clearly a problem--though one that can be countered by careful management of the process and designing better algorithms. A recent study, from Megan Fritts of the University of Arkansas and Frank Cabrera University of Wisconsin–Madison, considers another problem--which has received little attention in debates about the ethics of algorithms--that the use of recruitment algorithms will lead to a'dehumanization' of the hiring process and in so doing can negatively impact employee-employer relationships. Algorithms used for sifting through thousands of resumés may exaggerate biases but can hardly be said to be very dehumanizing. Problems really occur when AI-based assessment tools are used to analyze video interviews, or algorithms influence the final selection by recommending the best candidates from the remaining pool.


HR in an RPA vendor – how bots are transforming the function

#artificialintelligence

Many CHRO interviews are pretty pedestrian. Most involve an executive telling me about their new HRMS solution and the implementation effort they incurred. Some particularly painful ones occur when an HR executive wants to prattle on about some minor item (eg: "Brian, did you hear, we changed the color of our logo? You can't imagine what a relief it is to speak with a great, business-oriented HR officer who's really doing something value-added, innovative and newsworthy. I recently had the opportunity to speak with Nancy Hauge, CHRO of Robotic Process Automation (RPA) vendor Automation Anywhere. One of the headlines from this interview was that it highlighted a number of interesting ways HR and the enterprise can use bots. Why? Whatever headcount numbers that HR can produce, the odds are good that it won't agree with Finance's numbers (from Payroll or Budgeting) or Operation's headcounts. The HR system only contains active employees but may not be able to calculate a ...


Are AI Recruitment Tools Ethical And Efficient? The Pros And Cons Of ATS

#artificialintelligence

Identifying the right talent remains challenging for HR professionals and recruiters. Companies rely on artificial intelligence (AI) technology to perform tasks like screening resumes and scheduling interviews. But are AI recruitment tools ethical and efficient? There are benefits and pitfalls of automated hiring practices. AI-driven technology and applicant tracking systems (ATS) have become indispensable tools for companies worldwide.